Privacy Policy

Effective Date: July 11, 2024

At SD Express, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

Personal Information

Your name, contact number, email address, delivery address, and other relevant details you provide when using our booking or contact forms.

Usage Data

Information about your device and how you use our website, such as your IP address, browser type, pages visited, and time spent on the site.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.

2. How We Use Your Information

We use the collected data to:

Process and manage bookings and deliveries
Improve our services and customer experience
Respond to inquiries and provide customer support
Send updates about your bookings or promotions (if you opt-in)
Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information only in the following situations:

With Service Providers

Such as logistics partners, IT providers, or payment processors who help us deliver our services.

When Legally Required

To comply with applicable laws, regulations, or valid legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be part of the transferred assets.

4. Your Rights

As a user, you have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for data processing
Opt-out of receiving marketing communications

To exercise any of these rights, please contact us at support@sdexpress.ph.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online system is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

7. Children's Privacy

SD Express does not knowingly collect personal data from individuals under the age of 13. If we learn we have collected data from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Any updates will be posted on this page with the updated date.